Versand

Shipping Policy

Last updated: July 28, 2026

GEEKERA is the operator of https://www.geekera.com. By placing an order through this website you will be agreeing to the terms below.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website, but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase. The price shown at checkout will be the final shipping cost to the customer.

3. Delivery Terms

3.1 Domestic Shipments (United States) In general, domestic shipments within the United States are in transit for 2–7 business days after dispatch.

3.2 International Shipments (Germany & EU) Orders shipped internationally are generally in transit for 4–14 business days after dispatch, depending on the destination and courier selected. Delays may occur due to customs processing.

3.3 Dispatch Time Orders are usually dispatched within 3–5 business days of payment confirmation. The warehouse operates Monday–Friday during standard business hours, except on national holidays.

3.4 Change of Delivery Address The delivery address can be changed at any time before the order has been dispatched. Please contact us immediately at support@geekera.com.

3.5 P.O. Box Shipping GEEKERA will ship to P.O. box addresses using postal services only.

3.6 Military Address Shipping GEEKERA is able to ship to military addresses using USPS only.

3.7 Items Out of Stock If an item is out of stock, in-stock items will be dispatched immediately and the remaining items sent once they return to stock. You will be notified by email.

3.8 Delivery Time Exceeded If delivery time has exceeded the forecasted time, please contact us at support@geekera.com to conduct an investigation.

4. Duties & Taxes

4.1 United States — Sales Tax Applicable sales tax will be calculated and displayed at checkout based on your shipping address, in accordance with state and local tax laws.

4.2 Germany & EU — VAT All prices displayed for EU customers include applicable VAT. No additional VAT will be charged upon delivery.

4.3 International Import Duties For shipments to Germany and other EU countries, GEEKERA ships on a DAP (Delivered at Place) basis unless otherwise stated at checkout. This means import duties and taxes, if applicable, are the responsibility of the recipient and will be assessed by local customs authorities upon arrival. We will clearly indicate any duty-inclusive (DDP) options at checkout where available.

5. Returns & Refunds

5.1 EU Customers — Right of Withdrawal If you are located in the EU (including Germany), you have the right to withdraw from your purchase within 14 days of receiving your order without giving any reason. Please refer to our [Return & Refund Policy] for full details including the model withdrawal form.

5.2 Change of Mind Returns (Non-EU) GEEKERA will accept change-of-mind returns as long as a request is received within 30 days of receipt of the item. Items must be returned in original packaging, unused and in resalable condition. Return shipping costs are at the customer's expense.

5.3 Defective or Damaged Items If you receive a defective or damaged item, please contact us at support@geekera.com immediately. We will cover return shipping costs and offer a replacement or full refund.

5.4 Warranty Returns GEEKERA will honor valid warranty claims submitted within 90 days of receipt. Upon a successful warranty claim, you will receive the choice of: (a) refund to your original payment method, (b) store credit, or (c) a replacement item (if stock is available).

6. Tracking Notifications

Upon dispatch, customers will receive a tracking link by email to follow the progress of their shipment.

7. Parcels Damaged in Transit

If a parcel arrives damaged, please reject the parcel from the courier if possible and contact us immediately. If delivered without you being present, contact us at support@geekera.com with photos of the damage. We will file a claim with the courier and arrange a replacement or refund.

8. Parcel Insurance

Parcels are insured for loss and damage up to the value stated by the courier.

Damaged in transit: A refund or replacement will be processed once the courier has completed their investigation.
Lost in transit: A refund or replacement will be processed once the courier has deemed the parcel lost.

9. Cancellations

If you change your mind before receiving your order, cancellations can be accepted at any time before the order has been dispatched. If already dispatched, please refer to our Return & Refund Policy.

10. Customer Service

For all shipping enquiries, please contact us at:

Email: support@geekera.com Address: GEEKERA, 110-60 Dunkirk St, Jamaica, NY 11412, United States